Refund policy

Intro offers

• Use code INTRO10 when one person books two different eligible $25 workshops. The code gives a $10 discount, reducing the workshop subtotal from $50 to $40.
• Valid once per person and for one attendee only.
• Both workshops must be taught by instructors listed on the DDC Faculty page. The offer is not valid for guest teachers.
• Excludes the 3.5% service fee.
• Expires 3 months after purchase date.
• No refunds or transfers.

Workshops

– Refund Policy: If a student cannot attend before the workshop begins, DDC will either refund the amount minus a processing fee or transfer the full amount to the student’s account.

– After the First Class: Refunds are not available unless the student provides a doctor’s note for a medical reason. Any approved refund is subject to a processing fee and deductions for classes already attended. Fees cannot be prorated after the workshop has begun.

– Make-Up Class: In certain circumstances, one make-up class may be offered per workshop session. Students must write “make-up” when signing in to the drop-in class. Requests must be made within one week of the missed class. Email info@delhidancecollective.ca to request one.

– Workshop Drop-Ins: Students may drop in on the first day of a workshop or with the instructor’s permission. The cost is $1 more than a regular drop-in. This pricing helps maintain fairness for students who enrolled in advance.

DDP programs

– All DDP Registrations Are Final: Registering is a commitment to the complete 10-session DDP program. Once registration is completed, DDP program fees are non-refundable and non-transferable and cannot be prorated.

– Missed Classes: If you miss a class, no refund, credit or make-up session will be provided.

– Full-Program Commitment: Course dates are set in advance, and studio space and instructors are booked for the full program. This policy applies equally to all participants.

– Optional Showcase Costume: Only DDP batches offering a showcase show this option. Each student can choose the costume rental and cleaning fee separately. Paying it confirms that student’s showcase participation; declining it does not affect DDP enrolment. A student who decides to perform later may add and pay for the option in My DDC through the end of class 4.

– Costume Refunds: Students may request a refund of the costume rental price in My DDC. DDC reviews each request. Requests made before class 9 are eligible for the full costume rental price; medical circumstances can be reviewed later. If approved, DDC submits a partial refund through Stripe to the original payment method. Service fees and any tax charged at checkout are not included in that refund. DDP tuition remains booked and is not refunded by a costume request. There is no later costume-damage charge.

Cancellation Policy

– To give wait-listed students enough time to arrive at the studio, cancellations must be made at least 12 hours before class.

– Cancellations made after the 12-hour window may be subject to a processing fee.